We're here to help.

If you have any questions about our products, your order, shipping, returns, or any other inquiry, our customer support team is happy to assist you.s

Customer Support

Email: info@aurimaison.com

Customer Service Hours:

Monday – Friday
9:00 AM – 6:00 PM (CET)

We aim to respond to all enquiries within 24 to 48 business hours.

If you contact us outside of business hours, we'll get back to you as soon as possible on the next business day.

Business Information

Aurimaison is owned and operated by CLICKVAULT LIMITED, a company registered in Hong Kong.

Company Registration Number: 78777506

Registered Office:

UNIT B6, 12TH FLOOR
WING WAH BUILDING
NO. 677 KING'S ROAD
QUARRY BAY
HONG KONG

Contact Form

You can also reach us by using the contact form below. Please include your order number (if applicable) so we can assist you as quickly as possible.

Typical enquiries include:

Order status

Shipping information

Returns & refunds

Product questions

General customer support

Before Contacting Us

You may find the answer to your question by visiting our:

Shipping Policy

Refund Policy

Frequently Asked Questions (FAQ)

Thank you for choosing Aurimaison.

We appreciate your trust and look forward to assisting you.